Privacy Policy
Rainwater Tank Signs is dedicated to keeping your details private. We do not store credit card details. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our occasional newsletter and to personalise your shopping experience with us; that's all. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses
Pricing Policy
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of September 2011 Product prices are regularly updated when price changes are received from our suppliers. Currently we are the only sales outlet for these Rainwater Tank Signs products featured on this website.
Shipping and Delivery Policy
We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, shipping costs are set as a fixed rate and is already included in the total listed price.
Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Shipping Destinations
Rainwater Tank Signs ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 3 9429 8500 to enquire about a special order.
• All prices displayed on this website include shipping costs
Rainwater Tank Signs is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Refund Policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.
Security Policy
When purchasing you Rainwater Tank Signs product your financial details are passed through the PayPal server.
On Your Computer: When you register or log in to PayPal, PayPal confirms that your browser is running Secure Socket Layer 3.0 (SSL) or higher, which gives you the maximum possible protection.
When Information is in Transit: All of your information is protected by SSL, with an encryption key length of 168 bits-the highest level commercially available. If you have any questions regarding the Paypal security policy, please visit paypal.com.au
